Refund Policy
At dordesk, we strive to ensure your satisfaction with every purchase. Our refund policy is as follows:
-
Return Period: You have 4 days from the delivery date to request a return.
-
Condition: Items must be unused, in original packaging, and in the same condition as received.
-
Refund Process: Contact support@dordesk.com to initiate a return. Once approved, return the item to 81 Paul Street, London, EC2A 4NE, UK, at your expense. Refunds will be processed within 10-14 business days after receipt.
-
Non-Returnable Items: Custom or personalized orders are non-refundable.
-
Exchanges: We offer exchanges for size or color issues, subject to stock availability.
For further assistance, reach out to us at support@dordesk.com.